This publish is authored by visitor contributor Professor Vishaal Kishore, the Government Chair of the Cisco-RMIT Well being Transformation Lab
The latest report of the Australian Royal Fee into Aged Care High quality and Security tells us two essential issues. First – one thing systemic is occurring in aged care: the weather of the system usually are not working collectively to supply optimum outcomes. Second – the difficulty is considered one of respect: our system will not be treating people the way in which that they must be handled.
Our problem is to discover a technique to make the Australian aged care system concurrently extra linked, and extra compassionate. And that is the place know-how has a vital position to play – however the position is a fancy one. Accomplished proper, know-how might be core to creating our system extra respectful. Accomplished poorly, know-how can merely contribute to creating a disrespectful system extra environment friendly at being disrespectful.
On the Well being Transformation Lab, we – together with Cisco – got down to discover the profound position that know-how can play in reorienting our aged care techniques round connection and respect. However these of us who work in innovation within the care financial system know that phrases usually are not sufficient – so we set out not simply to write down about why know-how can rework aged care, but additionally to exhibit how. The top result’s one thing of which all of us are deeply proud – in a couple of brief months RMIT and Cisco had been capable of exhibit how know-how could possibly be used to enhance the expertise of individuals in aged care and likewise liberate a lot wanted time for employees to concentrate on their core position: delivering care.
Maybe most excitingly, these applied sciences all exist proper now – our process is simply to rearrange them and deploy them in new and thrilling methods.
Within the coming months, the Well being Transformation Lab is seeking to work with trade companions, suppliers and others all in favour of doing one thing significant to enhance the lives of individuals receiving aged care companies in a large number of settings. Based mostly on our preliminary demonstrations I’m assured that authorities and the sector broadly will begin to perceive that know-how will not be one thing to be balanced in opposition to ‘human-to-human’ care, however moderately the very factor that permits it.
To be taught extra about how the collaboration with Cisco combines analysis and know-how to deal with key suggestions, learn our report on Reworking Aged Care.